:root{--ink:#14213b;--muted:#4c5c73;--accent:#2948d3;--accent-d:#1d35a4;--bpa:#09675d;--soft:#f3f6fb;--line:#d9e0ec;--white:#fff;--radius:12px}
*{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:100px}body{margin:0;color:var(--ink);background:var(--white);font:16px/1.65 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}h1,h2,h3,p{margin:0}h1{font-size:clamp(2.35rem,4.5vw,4rem);line-height:1.1;letter-spacing:-.035em;max-width:1040px;font-weight:780}h2{font-size:clamp(1.6rem,2.5vw,2.2rem);line-height:1.22;letter-spacing:-.02em;margin-bottom:22px}h3{font-size:1.13rem;line-height:1.35;margin-bottom:10px}p+p{margin-top:16px}a{color:var(--accent);text-underline-offset:4px}a:hover{color:var(--accent-d)}button,input,select{font:inherit}button,select{cursor:pointer}button,a,input,select{touch-action:manipulation}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #ac5700;outline-offset:4px}button{color:inherit}button:disabled{cursor:not-allowed}.wrap{max-width:1180px;padding:0 28px;margin:0 auto}.skip{position:fixed;top:-100px;background:#fff;padding:12px;z-index:100}.skip:focus{top:8px;left:8px}.site-header{position:sticky;top:0;background:rgba(255,255,255,.97);border-bottom:1px solid var(--line);z-index:20}.site-header nav{min-height:78px;display:flex;align-items:center;gap:22px}.logo{font-size:1.6rem;font-weight:800;text-decoration:none;color:var(--ink);letter-spacing:-.04em;white-space:nowrap}.logo span{color:var(--accent)}.navlinks{margin-left:auto;display:flex;align-items:center;gap:22px}.navlinks a{font-size:.9rem;font-weight:620;color:var(--ink);text-decoration:none}.navlinks a:hover,.navlinks a[aria-current=page]{color:var(--accent);text-decoration:underline}.language{font-size:.9rem;font-weight:700;text-decoration:none;border-left:1px solid var(--line);padding-left:16px}.nav-cta{color:#fff;background:var(--accent);border-radius:6px;padding:9px 14px;font-size:.88rem;font-weight:700;text-decoration:none;white-space:nowrap}.nav-cta:hover{color:#fff;background:var(--accent-d)}.menu-toggle{background:var(--soft);border:1px solid var(--line);padding:6px 12px;border-radius:6px;font-size:.95rem}.hero{padding:68px 0 56px;background:linear-gradient(118deg,#eff3fc,white 85%);border-bottom:1px solid var(--line)}.eyebrow{font-size:.88rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--accent);margin-bottom:18px}.lead{font-size:1.17rem;line-height:1.6;color:var(--muted);max-width:860px;margin:24px 0}.actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:26px}.btn{display:inline-block;border:1px solid var(--accent);border-radius:7px;background:var(--accent);padding:11px 19px;color:white;font-weight:650;line-height:1.5;text-decoration:none;margin:8px 8px 0 0;text-align:center;max-width:100%;white-space:normal}.actions .btn{margin:0}.btn:hover{background:var(--accent-d);color:#fff}.btn.secondary{background:white;color:var(--accent);border-color:#bbc7de}.btn.secondary:hover{background:#edf2ff;color:var(--accent-d)}.section{padding:56px 0}.section p{max-width:960px}.soft{background:var(--soft)}.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin:24px 0}.cards.two{grid-template-columns:repeat(2,minmax(0,1fr))}.cards.four{grid-template-columns:repeat(4,minmax(0,1fr))}.cards article{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;min-width:0}.cards p{color:var(--muted);margin-bottom:18px}.cards article>a{display:inline-block;font-weight:650;font-size:.95rem;margin:8px 8px 0 0}.capabilities article{padding:32px;border-top:4px solid var(--accent)}.capabilities article:nth-child(2){border-top-color:var(--bpa)}.capabilities h3{font-size:1.65rem}.capabilities p{font-size:1.1rem}.steps{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));padding:0;list-style:none;counter-reset:steps;gap:24px;margin:30px 0}.steps li{counter-increment:steps;border-top:2px solid var(--line);padding:18px 0;min-width:0}.steps li:before{content:counter(steps,decimal-leading-zero);display:block;color:var(--accent);font-size:.9rem;font-weight:700;margin-bottom:15px}.steps p{color:var(--muted)}.steps.compact{grid-template-columns:repeat(3,minmax(0,1fr))}.states article{border-left:4px solid var(--bpa)}.states article.state-1{border-left-color:#a02d2a}.states article.state-2{border-left-color:#9b6600}.states h3{font-size:1rem;letter-spacing:.015em}.states p{margin-bottom:0}.table-scroll{overflow-x:auto;margin:25px 0;border:1px solid var(--line);border-radius:8px}table{border-collapse:collapse;width:100%;font-size:.97rem}th,td{text-align:left;vertical-align:top;padding:16px 18px;border-bottom:1px solid var(--line);overflow-wrap:anywhere}th{background:#eaf0f9;color:var(--ink);font-weight:700}td:first-child{font-weight:600;width:23%}tr:last-child td{border-bottom:0}tr:nth-child(even) td{background:#fafbfd}.note{font-size:.96rem;color:var(--muted);border-left:3px solid #90a2c9;padding:4px 0 4px 16px;margin:24px 0}.fine{font-size:.875rem;color:var(--muted);margin:15px 0}.list{padding-left:23px;max-width:950px}.list li{padding:5px 0}.cta{background:#eaf0fd;border-top:1px solid var(--line)}.cta p{font-size:1.08rem;color:var(--muted)}.site-footer{padding:44px 0;border-top:1px solid var(--line)}.footer-grid{display:grid;grid-template-columns:1.3fr .7fr 1fr;gap:36px}.site-footer p{font-size:.93rem;color:var(--muted);margin:14px 0}.site-footer a{overflow-wrap:anywhere}.footer-links{display:flex;flex-direction:column;align-items:flex-start;gap:12px;font-size:.9rem}.demo-workspace{padding-top:34px;padding-bottom:30px}.demo-label{background:#eef3fb;color:#334866;border:1px solid var(--line);padding:12px 18px;border-radius:6px;font-size:.88rem;font-weight:700}.tabs{display:flex;gap:24px;margin-top:26px;border-bottom:2px solid var(--line)}.tabs a{padding:14px 8px;color:var(--muted);font-weight:650;text-decoration:none;border-bottom:3px solid transparent;margin-bottom:-2px}.tabs a[aria-selected=true]{color:var(--accent);border-bottom-color:var(--accent)}.journey{padding:30px 0}.journey h2{font-size:1.65rem}.conversation{max-width:830px;margin:24px 0;display:flex;flex-direction:column;gap:16px}.message{max-width:90%;padding:17px 22px;border-radius:12px;border:1px solid var(--line)}.message.assistant{background:var(--soft);align-self:flex-start}.message.user{background:#eaf0ff;align-self:flex-end}.speaker{font-size:.88rem;color:var(--muted);font-weight:700;display:block;margin-bottom:5px}.demo-controls{margin:24px 0;display:flex;align-items:center;flex-wrap:wrap;gap:16px}.demo-controls label{font-weight:650}.demo-result{padding:22px;border:1px solid var(--line);border-radius:8px;margin:22px 0}.demo-result[data-support-result=resolved]{border-left:4px solid var(--bpa)}.demo-result[data-support-result=escalated]{border-left:4px solid #a02d2a}.demo-result[data-support-result=pending]{border-left:4px solid #9b6600}.scenario{margin:26px 0}.field{display:flex;flex-direction:column;min-width:0;gap:8px}.field label{font-size:.92rem;font-weight:650;line-height:1.4}.field label span{font-weight:400}input,select{padding:10px 12px;background:#fff;border:1px solid #a9b7ce;border-radius:5px;min-height:45px;max-width:100%;color:var(--ink)}input{width:100%}.form-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}fieldset{border:1px solid var(--line);border-radius:8px;padding:26px;margin:24px 0}legend{font-size:1.12rem;font-weight:700;padding:0 8px;max-width:100%}.calculator-page .hero{padding:42px 0 28px}.calculator-page h1{font-size:2.5rem}.calculator-page .hero .lead{margin-bottom:0}.calculator{max-width:1090px}.model-results{margin:40px 0 0;padding-top:28px;border-top:2px solid var(--line)}.result-summary{font-size:.94rem;color:var(--muted)}.metric{font-size:1.65rem;font-weight:760;line-height:1.3;font-variant-numeric:tabular-nums}.metric.negative{color:#a02d2a}.metric.positive{color:var(--bpa)}#model-error{color:#a02d2a}#result-content th,#result-content td{font-variant-numeric:tabular-nums}.brief-page .hero{padding:40px 0}.brief-page .section{padding:30px 0}.brief-page .hero h1{font-size:2.6rem}[hidden]{display:none!important}
@media(max-width:1050px){.navlinks{gap:12px}.site-header nav{gap:14px}.navlinks a{font-size:.875rem}.cards.four{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:850px){.site-header nav{flex-wrap:wrap;padding-top:12px;padding-bottom:12px;gap:12px}.menu-toggle{margin-left:auto}.navlinks{order:5;flex-basis:100%;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin:0}.navlinks a{padding:9px 0}.language{padding-left:12px}.hero{padding:45px 0}.cards,.cards.three{grid-template-columns:repeat(2,minmax(0,1fr))}.steps{grid-template-columns:repeat(2,minmax(0,1fr))}.footer-grid{grid-template-columns:1fr 1fr}.footer-grid>div:first-child{grid-column:1/-1}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:580px){.wrap{padding:0 20px}.site-header nav{padding-top:12px;padding-bottom:12px}.nav-cta{font-size:.875rem;padding:8px 10px}.logo{font-size:1.4rem}.language{border-left:0;padding-left:0}.menu-toggle{padding:7px 9px}.section{padding:38px 0}.hero{padding:35px 0}.hero .lead{font-size:1.05rem}.cards,.cards.two,.cards.three,.cards.four{grid-template-columns:1fr}.cards article,.capabilities article{padding:23px}.steps{gap:16px}.footer-grid{grid-template-columns:1fr}.footer-grid>div:first-child{grid-column:auto}.tabs{gap:8px;flex-wrap:wrap}.tabs a{font-size:.93rem;padding:12px 6px}.message{max-width:100%}.form-grid{grid-template-columns:1fr}fieldset{padding:20px 16px}.steps.compact{grid-template-columns:1fr}.table-scroll{border-radius:3px}th,td{padding:10px;font-size:.9rem}td:first-child{width:auto}.calculator-page h1{font-size:2rem}}
@media(max-width:360px){.site-header nav{gap:8px}.nav-cta{order:4;flex-basis:100%;text-align:center}.steps{grid-template-columns:1fr}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}}
@media print{html{scroll-behavior:auto}.site-header,.site-footer,.skip,.actions,.cta,.print-button,.menu-toggle,button[type=submit],button[type=reset],.tabs{display:none!important}body{font-size:10pt;color:#000}.wrap{max-width:none;padding:0}.hero,.section,.journey{padding:16px 0;background:#fff}.hero h1{font-size:25pt}.hero .lead{font-size:11pt}.eyebrow{font-size:9pt}.cards{gap:12px}.cards article{padding:12px;break-inside:avoid}.journey[hidden]{display:block!important}.demo-result[hidden],.scenario[hidden]{display:block!important}fieldset[hidden]{display:none!important}.form-grid{grid-template-columns:repeat(3,minmax(0,1fr))}fieldset{padding:12px;margin:14px 0;break-inside:avoid}input,select{border:0;padding:2px;min-height:0}.field label{font-size:9pt}.table-scroll{overflow:visible}thead{display:table-header-group}tr{break-inside:avoid}h2,h3{break-after:avoid}.note,.demo-label{display:block!important}.brief-page a.btn{display:none}.model-results{break-before:page}}
