Business case

The number is yours, not ours.

Anchor the model on your own loaded hourly cost, see every step of the arithmetic, and read the year-by-year picture. Every assumption carries its provenance, and the tiers are never added into a single headline.

✓
How to read this: this is what you'd recover if these assumptions hold. The ones marked measured in pilot aren't promises — they're exactly what the pilot tests against your data, before you commit the whole operation.

July 2026 rates, editable. 1 USD = 3.220 COP · 0,80 GBP.

What an hour of your desk costs

It is the one number everything else hangs from, and we do not set it. Until it is there, the calculator shows no results: we would rather leave the page blank than show a number that is really an assumption of ours.

USD/h

Loaded = salary plus benefits and employer contributions, divided by productive hours in the year. If you do not have it handy, use one of the two routes below.

h/yr

Your operation

min
per year

Investment in DeskIA

USD
Included in the fee. It is not part of this calculation because you do not pay it.

Your people's time (tier 3)

USD/h
h
h
min
h
client data you provide it industry standard editable reference measured in the diagnostic the pilot tests it
—
Net annual saving, at run rate
—
Your cost per ticket today
—
Payback, with the real ramp

Where the number comes from

Every step with its arithmetic. If an assumption doesn't fit your operation, you can see which one it is and change it above.

The benefits, one by one

DeskIA touches every ticket in the segment, not just the ones it resolves. Each line carries its confidence level.

What it costs you, beyond the subscription

A finance director adds these up anyway. We would rather add them up ourselves.

Year by year, with continuous improvement

Year 1 does not deliver twelve months: the first nine weeks are diagnostic and shadow mode, where by design nothing is executed automatically. From year 1 to year 3 the number grows without you buying anything new — it grows because the knowledge base matures.

Separately: your people's time

This is the largest number and the least cashable, which is why it is not added above. It is time from salespeople, workshop advisers and analysts that is lost waiting today.

—
Capacity freed per year — this is not a headcount reduction plan, that decision is yours
—
Tickets with verified resolution per year
Summary mode hides the controls and leaves a clean page for the committee.
Value that doesn't fit in hard ROI

Risk avoided and governance

Savings open the conversation; control closes it. This doesn't inflate the number above — it's the value your auditor and your CISO do care about, and that a closed suite won't give you the same way.

Every AI action, provableImmutable audit chain, verified every night and backed up with a verified backup. ✓
No changes without authorizationAllowlist of permitted actions + approval matrix in code (C1–C10). ✓
Personal data protectedPII redacted before the knowledge base + human approval to publish. ✓
Data residencyRuns on your own backend — your data doesn't migrate to someone else's cloud. ✓
Security incidentsRouted to a human queue; containment first, never auto-resolution over a possible attack. ✓

Full framework (controls + threat model + audit chain) in the governance one-pager. What's deferred (multi-instance, load testing, automated security handling) is explicit and has its own readiness gate — declaring it strengthens the case at audit, it doesn't weaken it.